The real deel meal
a new era of training
modular #1
THEN & NOW – The Ever-Changing Playing Field of Service
Hospitality’s evolved faster than TikTok trends, and falling behind isn't cute—it's costly. This module breaks down how service has transformed from "good enough" to "unforgettable," prepping your team to crush today's expectations without breaking a sweat.
Module 3:
MASTERING THE ART OF ANTICIPATION – Service So Good, You'll Swear You're a Psychic
Forget crystal balls—great service is about anticipation. This playful yet powerful module teaches your team to read guests like their favorite book, delivering a mind-blowing experience they'll rave about (and probably post on Instagram).
modular #5
A BEAUTIFULLY BALANCED ECOSYSTEM – Teamwork Makes the Dream Work
Hospitality isn't a solo act. Discover the secrets to cultivating a restaurant team that genuinely supports each other, creating a balanced, stress-free environment where success isn't just possible—it's inevitable.
modular #2
THE THREE TYPES OF PATRONS & How to Control the Narrative
Every restaurant gets three kinds of guests: the delightful, the difficult, and the downright confusing. Learn how to manage moods, expectations, and egos like a seasoned pro, creating a harmonious dining experience that leaves guests happier—and servers saner.
Module 4:
KNOW YOUR 💩 – Confidence is Key, Knowledge is Power
Nothing kills confidence faster than fumbling basic questions. Equip your crew with bulletproof product knowledge and menu mastery, turning "let me check" into confident, immediate answers that scream "We've got this!"
Customized training classes
your brand voice and procedures,
I got you ! lets Elevate!
Get ready to supercharge your team with customized training classes that make your brand and procedures shine—just give me a nudge, and I'll whip up a whole class module faster than you can say "employee retention!" Let’s get everyone on the same page while having a laugh; because who knew learning could be this much fun?
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Leaders not Managers
A leader never stops learning
Management Module #1 :
THE FOUNDATION OF TRUE LEADERSHIP
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Great leaders aren't born—they're trained (by us, preferably). Uncover the core principles of trust, clarity, and accountability that transform average managers into the inspiring leaders your team actually wants to follow.
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Management Module 2:
THE EYE-OPENING, EGO-CHECKING KICK IN THE ASS
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Think your management style is flawless? Buckle up, buttercup. This refreshingly blunt module gives managers an honest reflection of their habits, eliminating toxic behaviors and ego trips, leaving behind leadership that motivates rather than frustrates.
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Management Module 2:
THE EYE-OPENING, EGO-CHECKING KICK IN THE ASS
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Service Name Being "good enough" is no longer good enough. Embrace the S.T.E.P.-U.P. method to elevate your skills, amplify your impact, and embody the qualities that turn you into the standout leader everyone respects—and actually likes.
30 min
800 US dollars