TOO COMPETITIVE FOR YOU? TOO PERSONAL? TOO TRANSPARENT? TAKE NOTES: I'M ALL ABOUT SHARING HELPFUL INFORMATION. I ALWAYS WISH MY COMPETITORS GOOD VIBES AND ENERGY—NO TIME FOR WASTING AMAZING ENERGY ON A GLASS OF HATER-AIDE. BUT IF YOU'RE SIPPING THAT HATER-AIDE, HANG TIGHT. READ THIS WHOLE THING—IT’S WORTH IT. IT MIGHT EVEN WIN ME A MINI PULITZER PRIZE (OR SURPRISE!) FOR SHORT STORIES. (INSERT SHADE HERE.) HERE’S THE DEAL: I BRING 25 YEARS OF HANDS-ON, NITTY-GRITTY EXPERIENCE AND KINDNESS THAT YOU’D BE LUCKY TO STUMBLE UPON IN A QUARTER-CENTURY. I’M NOT JUST HERE TO CONSULT—I’M HERE TO COLLABORATE. WHETHER THE JOB IS YOURS OR MINE, I’LL NETWORK AND GET IT DONE BECAUSE HURT FEELINGS DON’T PAY BILLS, BUT PROFITABLE SOLUTIONS DO. LET’S ELEVATE YOUR BUSINESS AND MAKE IT RELEVANT AND AMAZING. IF "YOUR BAR SUCKS, YOUR BAR SUCKS." THE POINT ISN’T THE CRITIQUE, IT’S THE INTENT—LET’S MAKE IT PROFITABLE AND AMAZING. WHAT I LEARNED IN MY LAST JOB SOLIDIFIED MY CALLING: TO HELP ELEVATE UNIQUE ESTABLISHMENTS BEYOND WHAT THEY THOUGHT WAS POSSIBLE. I SEE POTENTIAL WHERE OTHERS WON’T—OR WORSE, CAN’T. MY MISSION IS SIMPLE: HELP BUSINESSES THRIVE IN WAYS THEY NEVER IMAGINED. THAT’S THE PROMISE I MAKE TO MYSELF AND TO MY CLIENTS. AND TRUST ME, I DON’T MAKE PROMISES I CAN’T KEEP. NO ONE HOLDS ME TO A HIGHER STANDARD THAN I HOLD MYSELF. THIS INDUSTRY? IT’S NOT FOR THE FAINT-HEARTED. IT’S MY PASSION, MY IDENTITY, AND MY DRIVE. EVEN AFTER THE PANDEMIC AND HOW DIFFICULT IT WAS TO NAVIGATE GUESTS, I COULDN’T WALK AWAY. I’VE SEEN THE BEST AND THE WORST OF THIS INDUSTRY, AND INSTEAD OF GETTING BITTER, IT ONLY LIT MY FIRE BRIGHTER. THIS IS MY PURPOSE. AND I OWE THAT PURPOSE TO THE INCREDIBLE PEOPLE WHO SHAPED ME. MY LATE STEPMOM, MY BIRTH MOM, AND MY DAD—ALL RAISED ME TO BE KIND, FEARLESS, AND RELENTLESS. SPRINKLE IN A FEW YEARS OF THERAPY (10 YEARS OF UNICORN TEARS AND FAIRY DUST), AND HERE I AM: SELF-AWARE, DIRECT, AND MINDFUL OF OTHERS. YES, I’M TOO DIRECT FOR THE MIDWEST AT TIMES, BUT FACTS ARE FACTS, EVEN IF YOU'RE WEARING ROSE-COLORED GLASSES. I’LL ALWAYS SPEAK THE TRUTH, AND AT LEAST I’LL SLEEP SOLID AT NIGHT FOR IT. MY JOURNEY STARTED AT 13 YEARS OLD AS A BUSBOY IN A GREEK FINE DINING RESTAURANT (NICKALOWS—IF YOU KNOW, YOU KNOW). IT WAS TRIAL BY FIRE, AND I DEVELOPED THICK SKIN FAST. FROM THERE, I WORKED MY WAY THROUGH HIGH-END ESTABLISHMENTS, LEARNING SERVICE STANDARDS THE OLD-FASHIONED WAY, WITH NO HR SAFETY NET. HURT FEELINGS WEREN’T AN OPTION; THEY WERE LEARNING OPPORTUNITIES. THAT’S 25 YEARS OF REAL-WORLD EXPERIENCE NO COLLEGE COULD EVER TEACH ME. AND I GOT PAID TO LEARN. I’M NOT JUST PASSIONATE ABOUT THIS INDUSTRY—I’M OBSESSED. HOSPITALITY HAS ITS GRIP ON ME, AND I WOULDN’T HAVE IT ANY OTHER WAY. MY PURPOSE IS CLEAR: I’M HERE TO HELP UNIQUE ESTABLISHMENTS FIND THEIR FOOTING, THRIVE, AND SHINE. I DON’T HALF-ASS ANYTHING. MY CLIENTS GET THE FULL MOON—AND THEN SOME. SO, ROLL CALL: RESTAURANTS, PRIVATELY OWNED HOTELS, ENTERTAINMENT VENUES—ANY ENTITY THAT WANTS TO ELEVATE HOSPITALITY AND ACHIEVE INTERGALACTIC SERVICE. TURBO, BRUNO, AND I HAVE GOT YOU COVERED. LET’S MAKE YOUR BUSINESS SPARKLE LIKE NEVER BEFORE. DEL CONRAD NIX