legal stuff (the best reads)

1. Professionalism All interactions with Conrad H.C.S. and its representatives should be conducted with respect and professionalism. We maintain a zero-tolerance policy for harassment, discrimination, or inappropriate behavior. 2. Client Responsibilities Clients are expected to provide accurate and timely information relevant to consulting projects. Failure to do so may affect the outcome of consulting services and project timelines. 3. Prohibited Conduct Engaging in any form of illegal activity, harassment, or misuse of our services is strictly prohibited. Users may not share or distribute confidential information or proprietary business practices provided by Conrad H.C.S. 4. Reporting Concerns If you have concerns regarding our services or the conduct of our representatives, please contact us directly at info@conradhcs.com. Dispute Resolution Any disputes arising from your use of our services will be resolved through binding arbitration in accordance with applicable laws. Arbitration will take place in the state of Minnesota and will be conducted confidentially. You waive the right to participate in any class-action lawsuit against Conrad H.C.S. Entire Agreement These Terms constitute the entire agreement between you and Conrad H.C.S. concerning the use of our services and supersede all prior agreements, whether written or oral. Contact Information For questions or concerns, contact us at info@conradhcs.com.

​1. Acceptance of Terms By accessing or using any services provided by Conrad H.C.S. Hospitality Consulting Solutions, LLC ("Conrad H.C.S." or "Company"), you agree to be bound by these Terms of Use ("Terms"), including any additional guidelines and future modifications. If you do not agree to all of these Terms, do not use our services. 2. Modification of Terms We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. It is your responsibility to review the Terms regularly. Continued use of our services constitutes acceptance of any changes. 3. Use of Services You must be at least 18 years old to engage with our services. You agree to use our services only for lawful purposes and in accordance with these Terms. Prohibited uses include, but are not limited to, any actions that violate applicable laws, infringe on any third party's rights, or interfere with the security and functionality of our services. 4. Consulting Services Disclaimer All consulting advice provided by Conrad H.C.S. is based on industry best practices and professional expertise. Results may vary depending on client implementation and external factors. The Company is not liable for outcomes resulting from the application of consulting advice. 5. Payment Terms All payments for consulting services are due as outlined in the service agreement. Late payments may incur additional fees as specified in the agreement. Failure to pay for services rendered may result in suspension or termination of services. 6. Limitation of Liability Our services are provided "as is" without any warranties of any kind, either express or implied. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services. Liability for any claim arising out of or in connection with our services shall not exceed the amount paid by the client for the services. 7. Indemnification You agree to indemnify and hold harmless Conrad H.C.S. and its affiliates, employees, and representatives from any claims, damages, liabilities, and expenses arising out of your use of our services or breach of these Terms. 8. Termination We reserve the right to terminate or suspend your access to our services without notice if you violate these Terms or engage in conduct harmful to the Company or its clients. 9. Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. 10. Compliance with Laws You agree to comply with all applicable local, state, and federal laws and regulations when using our services. The Company operates in accordance with the laws of the state of Minnesota and applicable federal laws of the United States. 11. Governing Law These Terms are governed by the laws of the state of Minnesota, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Minnesota.

1. Information Collection We collect personal information when you engage with our services, including but not limited to your name, email address, payment information, and business details relevant to consulting services. 2. Use of Information We use your information to provide and improve our services, process transactions, and communicate with you. We do not sell your personal information to third parties. We may share information with trusted third-party service providers who assist us in delivering our services. 3. Data Security We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You acknowledge and accept these inherent risks when sharing information electronically. 4. Confidentiality Any information shared during consulting sessions remains confidential. We adhere to a strict confidentiality policy to ensure that sensitive business information is protected. Breach of confidentiality by a third party or unauthorized access outside of our control is not the responsibility of the Company. 5. Data Retention We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. 6. Children's Privacy Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18.